Contact Us
Have a question about your order, course access, or HiTaiChi classes? We’re here to help.
Please send us a message and our support team will get back to you as soon as possible.
Contact Information
We usually respond within 24–48 business hours.
For the fastest help, please include your order number and the email address used for purchase.
How Can We Help?
- Course access issues
- Questions about your order
- Help choosing the right class
- Technical problems
- General questions about HiTaiChi
- Business or partnership inquiries
Contact Form
Before You Contact Us
If you are contacting us about a purchase, please include the email address used at checkout and your order number if you have it.
Please note: HiTaiChi products are digital video courses. Due to the nature of digital products, all sales are final and non-refundable once access has been granted. If you have trouble accessing your course, please contact us and we will help resolve the issue.
HiTaiChi classes are for general wellness, gentle movement, breathing, and relaxation only. They are not medical advice, diagnosis, or treatment.