Refund Policy
Last Updated: May 12, 2026
Thank you for purchasing from HiTaiChi.
All products sold on HiTaiChi are digital video courses and online learning materials. Because digital products can be accessed, copied, downloaded, or viewed immediately after purchase, all sales are final and non-refundable once access has been granted.
By completing your purchase, you acknowledge and agree that you are purchasing a digital product and that no refunds, returns, exchanges, or cancellations will be provided, except where required by applicable law.
Digital Product Access
After purchase, you will receive access to the digital course or bundle you selected. Please make sure you enter the correct email address during checkout.
If you do not receive access to your course, or if you experience a technical issue, please contact us at:
We will make reasonable efforts to help you access the product you purchased.
No Refunds for the Following
We do not provide refunds for:
- Change of mind after purchase
- Not using the course after purchase
- Purchasing the wrong course
- Duplicate purchases caused by user error
- Incompatibility with your personal schedule, device preference, or expectations
- Failure to read the course description before purchase
Technical Issues
If you experience a technical issue accessing your course, please contact us first. We may request your order number, purchase email, screenshots, or other details to help resolve the issue.
If the issue is caused by an error on our side and we are unable to provide access to the purchased course, we may offer a reasonable solution at our discretion, subject to applicable law.
Contact
For any questions about this Refund Policy, please contact:
HiTaiChi Support
Email: support@hitaichi.com